Where Our Products Come From — And Where Responsibility Stays

We believe in being fully transparent — and fully responsible.

We work with carefully selected direct fulfillment partners, including high-quality manufacturing partners based in China, allowing products to ship directly from the source. This helps reduce unnecessary intermediaries, keeps pricing fair, and speeds up order processing.

It’s important to clarify:

Country of origin does not define quality.

China is home to a wide spectrum of manufacturers — ranging from mass-production facilities to advanced factories producing for international brands under strict quality and inspection standards. We intentionally partner only with suppliers that meet our expectations for reliability, consistency, and quality control.

That said, the responsibility never shifts to you as the customer.

Every product listed in our store is carefully selected, reviewed, and approved before being offered. But no product experience is purely theoretical — real-world use matters.

If you receive a product and feel disappointed, unsure, or unsatisfied:

contact us.

You are protected by consumer rights in both the EU and the US, and we fully respect those protections.

We handle:

• 
  customer support
  
• 
  returns and resolutions
  
• 
  communication and follow-up
  

You never deal with suppliers, factories, or third parties.

You deal with us — always.

Customer feedback is not an inconvenience to us — it’s how we improve.

If we receive signals that a product does not meet expectations, we investigate, adjust, or remove it entirely. Long-term trust matters more than short-term sales.

Our goal is simple:

satisfied customers who feel confident shopping with us.

Transparent sourcing.

Fair responsibility.

Real accountability.

That’s how we believe modern online shopping should work.

🚚 Shipping & Delivery

We ship our products through carefully selected international fulfillment partners based in China, allowing orders to be delivered directly from the source to your door.

Depending on your location and the product ordered, delivery typically takes 5–15 business days. This approach helps reduce unnecessary intermediaries while keeping pricing fair and logistics efficient.

Once your order is processed, you’ll receive a tracking number, so you can follow your shipment every step of the way.

If anything about your delivery feels unclear or doesn’t meet expectations, we’re here to help. You won’t be redirected to third parties — shipping communication and support stay with us.

Transparent shipping.

Clear timelines.

No guesswork.

Some of our products are available in bundle options (2-pack, 3-pack, 4-pack).

Bundles offer better value per unit and are ideal if you want a spare, share with family, or protect multiple devices.

You always see the full price upfront — no hidden costs.

No worries — you’re dealing with a Dutch-based company that believes good service still matters.

If your order arrives damaged, incorrect, or simply isn’t what you expected, just reach out to our support team. A real team, not a chatbot maze.

We’ll take care of it properly — whether that means a replacement, a refund, or a clear, fair solution that works for you.

Problems happen sometimes.

How they’re handled makes all the difference.

And that part? That’s on us.

Yes. If you receive your order and it doesn’t meet your expectations, simply contact us.

As a customer, you are protected by consumer rights in both the EU and the US, and we fully respect those protections. If something isn’t right — whether it’s the product itself, a defect, or a mismatch with what you expected — we’ll work with you to find a fair solution.

We believe shopping online shouldn’t feel risky.

If you’re not satisfied, the responsibility stays with us.

Yes. All our products come with standard consumer protection, including coverage for manufacturing defects and issues that occur under normal use.

If a product doesn’t function as it should, simply reach out to us. We’ll review the situation and make it right — whether that means a replacement, refund, or another appropriate solution.

We don’t expect customers to deal with uncertainty.

If there’s a problem, you contact us — not the manufacturer.

In most cases, no additional fees are required, and there are no hidden costs at checkout.

Because we ship through international fulfillment partners, taxes and customs handling are typically taken care of as part of the fulfillment process, before your order reaches you. This means customers usually don’t need to pay anything upon delivery or take action with customs.

In the rare event that something unexpected comes up, we’re here to help and guide you through it — you won’t be left dealing with customs or extra charges on your own.

No surprises.

No guesswork.

And no being left on your own.

We stand behind our products. If you’re not satisfied within 30 days of delivery, simply contact our support team.

Depending on the situation, we’ll offer a replacement, partial refund, or full refund — whichever makes sense.

No stress. No endless back-and-forth. We want you happy.